Refund policy
Returns & Refunds
Because our items are made to order, we do not accept returns or exchanges unless an item arrives damaged, defective, or incorrect.
If there is an issue with your order, please contact us at elizabeth@bunchesofbeggs.com within 7 days of delivery with:
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Your order number
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A brief description of the issue
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Photos, if applicable
We will review the issue and make it right if it qualifies.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival and contact us immediately if:
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Your item is damaged
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Your item is defective
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You received the wrong item
Approved issues will be eligible for a replacement or refund at no cost to you.
Delivered but Not Received
If tracking shows your order as delivered but you have not received it, please contact us within 7 days of the delivery date.
Before reaching out, we recommend checking:
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Around your mailbox, porch, or other secure delivery locations
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With neighbors or household members
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With your building’s front desk or leasing office (if applicable)
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With your local carrier
While we are not responsible for packages marked as delivered but lost or stolen after delivery, we are happy to assist with carrier investigations and may offer a one-time courtesy replacement or store credit at our discretion.
Exchanges & Sizing
We do not offer exchanges for sizing or buyer’s remorse.
Please review size charts carefully before placing your order. If you have questions, we’re happy to help before purchase.
Non-Returnable Items
The following items are non-returnable:
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Custom or made-to-order items
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Sale items
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Gift cards
European Union Customers – 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, provided the item is:
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Unworn and unused
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In original condition and packaging
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.